Help Center

Yes you can! 

You just have to contact us before the package is sent out. Each package is usually sent out 2 hours after the order is made if it is during day time, (11AM - 06PM EST) . 

So please send an email to support@jawlineme.com and we will do our best to help you out if you wish to change the adress.

Cancellation of an order is allowed on or before 11AM - 06PM EST (on businesss days) on the same day within 2 hours of the order made. 

(If your package has dispatched before you contact us even within 2 hours, we can't cancel your order so please write to us as soon as possible). After that time, cancellation will no longer be entertained if the products has been shipped. You may contact us by email at support@jawlineme.com to request for cancellation.

Making changes of an order can be done during (11AM - 06PM EST)  on the same day (during business days), within 2 hours of your order.

We are able to change:

Items in your order
Your address
Your name/email  

Please contact us at support@jawlineme.com so we can change your email address for your order.

Yes, we ship worldwide and we ship from the US.