Help Center

Recommended Workout Scheme 

While Blue Level 1 is temporarily out of stock, here’s the best program that you can apply to your workout! 

Week 1

- Start with Red Level 2 (Red - 50 LBS)

- Perform 3 - 8 sets to failure every day

Week 2

- Add numbers of sets and increase the intensity

- Perform 10 - 20 sets to failure every day

Week 3 - 6

- Perform 15 - 20 sets to failure every day

Week 6+

If you feel like your jaw can handle another level we recommend using Elite Level 3 (Black - 60 LBS). Do not use this product before 6 weeks of warming up your facial muscles.

With all levels in your hand, you can do supersets, pyramid sets and drop sets for an absolute killer workout!

1 Rep - 1 Repetition (1 bite/chew on the JawlineMe fitness ball)

Until failure - Do as many bite/chews on the JawlineMe fitness ball until you can do no more

Each color has different resistances.

Blue is the easiest one with 40 pounds (18kg) of resistance.

Red comes next with 50 pounds (23kg) of resistance.

Black comes last with 60 pounds (28kg) of resistance.

Please contact us at support@jawlineme.com and we will do our best to make you happy.

If it's still during the first 60 days of your purchase we will always send you a replacement.

If that is the case please contact us at support@jawlineme.com and we will do out best to help you out.

If it's still during the first 60 days of your purchase we will do our best to help you use the product the right way to see results. But if you're still not satesfied we will send you a full refund after you've cut the product in half and send us a photo of it.

You can actually boil the product for 3-5 seconds and then you can mould the white bite strips after your teeth for maximum comfort. 

If you still would get pain from this, please contact us at support@jawlineme.com and we will do our best to help you out.

You can actually boil the product for 3-5 seconds and then you can mould the white bite strips after your teeth for maximum comfort and minimal impact. 

We would also highly suggest to only use the lowest level for twice as long as the recommended time.

If this still wouldn't feel comfortable, please contact us at support@jawlineme.com and we will do our best to help you out.

Yes you can! 

You just have to contact us before the package is sent out. Each package is usually sent out 2 hours after the order is made if it is during day time, (11AM - 06PM EST) . 

So please send an email to support@jawlineme.com and we will do our best to help you out if you wish to change the adress.

Cancellation of an order is allowed on or before 11AM - 06PM EST (on businesss days) on the same day within 2 hours of the order made. 

(If your package has dispatched before you contact us even within 2 hours, we can't cancel your order so please write to us as soon as possible). After that time, cancellation will no longer be entertained if the products has been shipped. You may contact us by email at support@jawlineme.com to request for cancellation.

Making changes of an order can be done during (11AM - 06PM EST)  on the same day (during business days), within 2 hours of your order.

We are able to change:

Items in your order
Your address
Your name/email  

Please contact us at support@jawlineme.com so we can change your email address for your order.

Yes, we ship worldwide and we ship from the US. 

We are currently experiencing very high demand so please allow 1-3 days for your order to be processed.

Once your order is processed you will be sent an email with your tracking link. 

Shipping time varies by location. These are our current estimates:

Europe (3-25 Business days)

United States, Canada (2-15 Business days)

Rest of the World (3-25 Business days)

Upon placing your order, please allow up to 24 hours to have your order processed (won't be processed during weekends). 

Our fulfilment warehouses pack your ordered item(s) and ship the package(s) out as soon as possible. 

Once you order has been shipped, you will receive a shipping notification email with a tracking link. 

You can also track your order by clicking here.If you want more information about your order, kindly send us an email at support@jawlineme.com

Every order includes a tracking number.

Tracking numbers are usually sent within 2 hours after the order is placed, but it can take up to 24 hours (won't besend during weekends).

If your order was placed more than 2 business days ago and there is still no information on your tracking number, please write an email to: support@jawlineme.com

JawlineMe's products is being sent from our fulfillment center in the US.

We are not responsible for any duties and/or import taxes that you may be subjected to.

Duties and taxes if applicable will be charged at the customer’s expense, we understand this can be frustrating when you receive this. But this is something that we truly have 0 control over. 

However if you do not want to pay the import tax and want a full refund instead, we will do so!

No, this product will not allow you to spot reduce fat on your face. That is impossible. Everyone is different and we all will lose fat from our different places in different orders. But with a combination of a healthy, balanced diet and exercise, you can reduce your overall body fat.

Yes it can! The jaw muscle "masseter" is like any other muscle in the human body. If you put it through exercise and feed your body with enough nutrients, it will in time grow, just like you bicep.

When you work-out your arms and the muscle grows, the skin around your arm will tend to get tighter, just like the muscle within your arm and it will get bigger and stronger with every passing day; similarly, it happens with your facial muscles, too. As those muscles get larger, the skin that surrounds your face will get tighter and it will result in a more healthier and aesthetic facial look.

Workout regimens usually focus on weight loss or building muscle mass in the limbs. However, facial muscle tone shouldn't be overlooked. Toned jaw muscles help tighten your facial skin and define the jawline.

Blood delivers oxygen and nutrients to your cells while it removes waste products. Good blood circulation is important not only for working muscles, but also for your skin. According to Acne Magazine, good circulation is vital for healthy skin, especially your face.

Exercising with JawlineMe and flexing your facial muscles and skin will increase the blood circulation in you face, which will enchance the delivery of oxygen and nutrients to your cells. This make the cells healthier and more efficient. 

Due to the increased production of saliva when exercising with our product you will get the feeling of saturation. Your mind will trick your body into making it feeling fuller when chewing and swallowing saliva. Same thing happens to most people when the chew on gum, but chewing on gum is not close to the feeling you will get when you use our Jaw Ball.

Exercising with JawlineMe can actually help give your digestive system a boost and help you digest your meals and drinks. In order to improve your digestion, try to do our jaw exercise just before you eat your meal or right after you finnish. When you do this, you help your body to create more saliva. As a result, you build up the amount of acid that is in your stomach. With this acid, your body can then digest your meal much better than it could if you didn't do the exercise. 

The process of chewing, digesting and transporting food requires energy, thereby increasing your metabolism. It is a natural process that’s influenced by your age, body weight and gender. Physical activity also increases your metabolism. Doing our JawlineMe exercise requires jaw movement, so this activity requires energy output.

Researchers from the University of Rhode Island set out to discover how chewing gum affects metabolism. Kathleen Melanson, URI associate professor of nutrition and food sciences, found that those who chewed sugar-free gum for three 20-minute intervals consumed 67 fewer calories that day and had a 5 percent increase in their metabolism.

So by chewing a gum for 20 minutes a day will increase your metabolism, you can be sure that 15 minutes of an intersive JawlineMe exercise will do too!

Not many people are aware that the muscles of the neck and face, particularly the jaw are prone to daily tension. This is more so in the case of people who carry a heavy load as a routine from their necks and shoulders and those who use computers all the day long.

Regular jaw and neck exercises will help tone, firm and relax those muscles. The jaw joints are used for various functions like talking, chewing and swallowing. When those joints go out of alignment, dysfunction occurs, followed by a Temporomandibular disorder. 

When you strengthen your jaw muscles, it helps in relieving the pain associated with this disorder and keeps your jaws stronger and reduces the danger of misalignment.

Our policy lasts 60 days. If 60 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return you must have the product with the original packaging and your order number. The plastic can't be unwrapped if you want to send it back to us.We will not pay for the shipping cost when you send us back your item.

Please do not send your purchase back to us before you have our confirmation.

If you wish to receive a refund within 60 days of your purchase. Kindly email support@jawlineme.com and explain what you didn't like. We have a 60 day satisfaction guarantee so if you're ain't happy with your results we will issue a 100% refund. 

When the refund is processed, a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days (usually takes 5-10 business days).

If you haven’t received a refund yet, first check your bank account again. Please be aware that it usually takes 5-10 business days for it to appear in your bank account.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at support@jawlineme.com.

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at support@jawlineme.com and we will help you out as fast as possible.

To return your product, contact us at support@jawlineme.com to get the address.Depending on where you live, the time it may take for your product to reach us may vary.If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We can’t guarantee that we will receive your returned item.

Orders that are marked as "Delivered" by the courier will not be eligible for a claim. 

Lost or damaged in transit must be flied within 90 days of the original ship date. Any claims submitted after this time frame will not be valid for processing or reimbursement due to limitations on when claims are accepted for approval by the carriers. 

An order is considered as lost if there's been no tracking update for 30 days (15 days for US orderss) based on the carrier's website. 

Either click the red chat box to the bottom right corner or send us an email to support@jawlineme.com and we will do out best to help you out as fast as possible.