Refunds & Returns
Looking to return your order? Simply click this link and fill in your order details and we will take a look at the issue and contact you as soon as we possible can!
Our policy lasts 60 days. If 60 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return you must have the product with the original packaging and we require a receipt or proof of purchase.
We will not pay for the shipping cost when you send us back your item.
Please do not send your purchase back to us before you have our confirmation.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Please note that we will not refund you for shipping costs, only the price of the products.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at email@example.com.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at firstname.lastname@example.org and we will help you out as fast as possible.
We will pay for the shipping costs for returning your damaged item if it is approved by us.
To return your product, you should mail your product to: Kungsladugardsgatan 13S Sweden Gothenburg SE 41469
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We can’t guarantee that we will receive your returned item.